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CONCURRENT SESSION: Museums in the Digital Age: Skills and Practices for the Future

  • THEMUSEUM 10 King Street West Kitchener, ON, N2G 1A3 Canada (map)

As Museums transition into the digital age, there is an increasing need for a new set of digital skills and practices. This presentation will focus on the future of digital in the museum sector and its impact on what digital skills are needed, how are they developed and deployed to ensure a workforce that is both digitally literate and confident. This session will ask participants to consider their own institution’s digital visitor journey, and to compare their institutional and personal levels of digital maturity.

Session Speakers: Christina Sjoberg, Senior Consultant, Lord Cultural Resources & Sarah Hill, Senior Consultant, Lord Cultural Resources

BIO: Sarah Hill is a Senior Consultant within the Management Consulting team at Lord Cultural Resources. Sarah’s core competencies include visitor experience design, public engagement, program planning, strategic development, feasibility studies, and business planning. With the rise of digital technologies, Sarah has taken a particular interest in helping museums to develop a new visitor experience that seamlessly transitions between physical and virtual, and is a company leader in thinking and planning ‘digitally’. Sarah holds a Bachelor of Commerce in Marketing and International Business from McGill University, Montreal and a Master of Arts with distinction from Queen Margaret University, Edinburgh in Arts and Culture Management.